Frameless Motors (Suzhou) Co.,Ltd Privacy Policy
Frameless Motors (Suzhou) Co.,Ltd. (hereinafter referred to as "we", "us" or "our") respects and protects the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, submit an inquiry, or communicate with us, we may collect the following information:
Personal Information:
Name
Company name
Job title
Email address
Phone number
Country or region
Any information you provide in your inquiry or communication:
Business and Technical Information
Product requirements
Application information
Technical specifications
Project details and other information related to your inquiry
Website Usage Information
We may automatically collect certain information when you visit our website, including:
IP address
Browser type
Operating system
Device information
Pages visited and browsing activities
Website access time and duration
2. How We Use Your Information
We collect and use your personal information for the following purposes:
Respond to your inquiries and provide product information
Prepare quotations and technical solutions
Provide engineering support and customized motor solutions
Communicate with you regarding potential business cooperation
Improve our website, products, and customer service
Analyze website performance and optimize our marketing activities
Send relevant product updates or business information when you have requested or agreed to receive such communications
3. Legal Basis for Processing Personal Information
We process your personal information based on the following legal grounds:
Your consent when you voluntarily submit information through our website
Our legitimate business interests in responding to inquiries and developing business relationships
The necessity to provide requested information, quotations, and technical support
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and optimize our marketing activities.
Cookies may be used for:
Necessary Cookies
These cookies are required for the proper operation of our website.
Analytics Cookies
We may use tools such as Google Analytics to understand website usage and improve website performance.
Marketing Cookies
We may use services such as Google Ads to measure advertising performance and improve our marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your browsing experience.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only in the following situations:
Service Providers
We may work with trusted third-party service providers, such as:
Website hosting providers
Data analysis service providers
Marketing and advertising service providers
These providers are only permitted to process information as necessary to provide services to us.
Legal Requirements
We may disclose your information if required by applicable laws, regulations, legal procedures, or government authorities.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
These measures include appropriate data protection practices, access controls, and security management procedures.
However, no method of data transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain business communication, provide requested services, or comply with applicable legal requirements.
8. Your Rights
Depending on applicable data protection laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw your consent where processing is based on consent
If you wish to exercise these rights, please contact us.
9. International Data Transfer
As an international business, your information may be processed or stored in countries outside your country of residence.
We take appropriate measures to ensure that your personal information is handled securely and in accordance with applicable data protection requirements.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:
Company Name:Frameless Motors (Suzhou) Co.,Ltd
Email:irene.hu@frameless-motor.com
Phone:+86 18115572079
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable regulations.
The updated version will be published on this page with the latest revision date.